# Engine Oil & Filter Change

> This text contains the FAQ section of the linked page, not its full content.

Source: https://alfawzan.ae/pilot-oil/#af-faq
Updated: 2026-10-31

## Can I choose oil by viscosity alone?

Ask the branch to check the full manufacturer specification for your vehicle, not only a viscosity number or brand preference.

## Is the filter included?

Ask for the filter and other included items to be named in the quotation before approving the service.

## Is this an oil-change service at my home?

Yes. Oil and filter changes can be requested at your location. Share your vehicle details and location so the team can confirm the oil specification, quotation and visit.

## What information should I send for engine oil & filter change?

Share the vehicle make, model, year and engine details if known, current mileage and the previous service date or mileage. Bring any manufacturer oil specification or service record you have. [Choose a branch for this enquiry](/pilot-booking/).

## What should the engine oil & filter change quotation include?

Confirm the oil specification and quantity, filter, labour, any additional items and the total payable amount. Ask which items require separate approval.

## Can I request servicing and repairs at my location?

Yes. You can request servicing, diagnostics, mechanical and electrical repairs, air conditioning, brakes, suspension and the company’s other automotive services at your location. The team reviews your vehicle, requested work and site conditions before confirming the quotation and visit.

## Is mobile service free?

Mobile automotive services are chargeable. Our team will explain the applicable quotation and service arrangements.

## How are pricing and service arrangements confirmed?

Al Fawzan reviews the vehicle, requested work, location and applicable products or parts, then explains the quotation and service arrangements. Price, stock, response hours, visit timing and dispatch require team confirmation before work is agreed.

## Does an enquiry confirm a booking?

No. Booking is confirmed by the Al Fawzan team after reviewing the service, quotation and timing.